Justin, a mechanic who posts as @mainly_mechanics, said a customer left a Toyota Sienna at his shop after partial repairs and months of no contact, so Justin had the immobilized van towed off his property.
The customer paid $500 upfront and Justin's team spent six to seven hours on front-right repairs, with Justin covering an extra $115 for tie rod ends, but the passenger-side CV axle was seized and likely required separating the transmission.
A software migration erased the customer's contact information, Justin said; when the customer later appeared Justin recommended a dealership for the potential transmission issue and offered a refund, but the customer repeatedly failed to return promptly.
With the Toyota Sienna sitting with the front wheel off and suspension components disconnected, Justin arranged a tow; commenters on Justin's video were split over whether the mechanic or the customer was at fault.
Read the full article at motor1.com.
More automotive news: Latest car news