A qualitative study published in Transportation Research Interdisciplinary Perspectives found tipping influences app-based food delivery drivers' decisions to speed, with drivers reporting they drive faster for larger advance tips.
Researchers analyzed reddit posts and comments to capture drivers' perspectives and found drivers felt an obligation to customers after receiving large advance tips, while requests to hurry by text did not produce the same effect.
The study also found that app delivery timing metrics encourage speeding; experienced drivers described tactics to buy time in the app, whereas novice drivers prioritized meeting the app's arrival targets even if it meant exceeding limits.
Cities are increasingly holding delivery platforms accountable; New York City Mayor Zohran Mamdani proposed expanded delivery training and enforceable delivery-time standards to address safety concerns for food delivery drivers.
This summary is based on coverage by Jalopnik.
Read the full article at Jalopnik.
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